What should you do if you are involved in an accident?
No matter how minor, it is wise to report every accident to the police. Then, contact Ace Auto Body in Stoughton MA at (781) 344-5950. We can assist you with the processing of your claim, answer your questions, and advise you to ensure safe and proper repairs are made to your vehicle. We’ve been at the same location for over 60 years and have the experience.
You Have The Right To Choose!
That is the crux of the issue in auto body repair as insurance companies try to control the care of your vehicle the way they control your personal healthcare. It is your right to choose your own collision repair facility and to have the insurance company pay for safe and proper repairs to your vehicle so it retains its value and meets important safety standards.
However, insurance companies often do not volunteer information about those rights or what is at stake in the selection of a repair facility. You want a shop that is working for YOU. Instead when you report a collision and need information about how to get your vehicle repaired efficiently and effectively, the insurance representative is likely to tell you about referral shops or preferred shops or merely provide a list of licensed auto repair shops in the state. That’s not much help. Remember it’s your car, your choice.
Know Your Rights!
In Massachusetts, you have the absolute right to select the collision repair shop of your choice to make repairs. No insurance company or independent agent or representative or staff member of an insurance company or appraiser can legally refer you to or away from any specific repair shop or require that repairs be made by a specific repair shop or individual. Let us repeat that. No insurance company or independent agent or representative or staff member of an insurance company or appraiser can legally refer you to or away from any specific repair shop or require that repairs be made by a specific repair shop or individual. Nor can they require you to have your vehicle inspected at their drive-in claims center. If you request it, your insurer must inspect the damage to your vehicle at your chosen collision repair shop. (Reg 212 CMR 2:04(c) and MGL 26 8G)